Sophie Jones

Sophie offers a first-class ear wax removal service to patients across a number of Imperial Hearing Clinics including Cheltenham, Tewkesbury, Bristol, Gloucester, Cirencester and Swindon. Fully qualified in all aspects of ear wax removal, Sophie is passionate about providing her patients with the highest quality of care, spending time assessing each case on an individual basis.   A recent testimonial from a patient of Sophie’s “I felt that I wanted to write to acknowledge the excellent treatment and care I received from Sophie at the Westbury on Trym Centre. I have suffered with wax build up in my ears on and off all of my life. Consequently, there have been many occasions when I have had wax removed, but I have never previously received the level of care provided by Sophie. She made sure that I was comfortably seated, explained the treatment she was about to apply, asked if I was happy with the proposed treatment, and then during the treatment, she checked at intervals that I was still feeling OK. Her level of care was first class and was the best I have ever received and exceeded my expectations. Sophie also explained to me that I have narrow ear canals which could be the reason for the recurring problem. That was useful information as I had always wondered why this keeps happening to me. She also made recommendations that I can do at home to help the problem.”