I wish to place on record my appreciation of the attention I have received from you with regard to the faults I have had to my hearing aids. My visits to you have been treated with respect and in a very efficient and friendly manner which makes me feel that my problems, though minor ones, have been taken seriously.
I would also mention that my late mother-in-law was looked after very well for many years by Mr Rees and his father which is surely a good reference for your establishment.
