This is a note to say thank you so very much for giving me back normal hearing, after months of not being able to hear in my left ear and thinking that it was going to be a permanent state of affairs (because the GP practice nurse and my GP assumed it was).
You listened to me, and what had happened in the previous months, and because of your expertise, you believed that the loss of hearing was down to wax and then you persevered until it was all gone – seeing ‘hidden’ wax that nobody else had seen, even with several visits to the GP and having had my ears syringed.
I am so grateful – I can hear!! Thank you, Sophie; you’re a superstar and I appreciate you and your skill very, very much.
