My new hearing aids allow me to hear normally for the first time in many years, conversation is now a pleasure, even on the telephone. It is reassuring to have the remote control to increase the volume when necessary. It is all so easy to use.
I can not thank you enough for giving me the chance of leading a better life again.
Long ago I spent many hours test running jet engines. They had not long been invented and we had yet to get round to using ear defenders. Now many years later my ears are showing the the damage I did to them.Despite the exhortations of my family I was reluctant to do anything to help my hearing. I accepted spectacles to help my eyesight as normal, but quite illogically distained hearing aids.
A visit to Imperial Hearing soon put me at ease and fitted me out with just the right device to correct my hearing. They were just as helpful some months after when I accidentally dropped and damaged an earpiece. It is the After-Sales service that counts!
My daughter and myself were recently tested for, and fitted with hearing aids by your colleague, Mr Simon Wendland. I would like to express our sincere thanks for his courteous, friendly and very professional approach to our problems.The end results far exceeded our expectations. Also a word of praise for your friendly, efficient reception staff should not go amiss.
Many thanks to you all.
Just a short note of appreciation and to put on record how much I have valued the service and help you have given me over the past weeks. We both value the attention you have given to ensuring that I am ‘a truly satisfied client’!
Hopefully, for many years to come.
I would like to say thank you for your kind and understanding help with you have all shown to me at my appointments during the time I have been having my hearing aids fitted. I am most grateful that you listened to my fears and concerns and having each stage explained so clearly put me completely at ease. I now realise how much hearing I had lost and with the reception being gradually increased the whole experience was made easy and with no discomfort what so ever. Now after five weeks I place them in position in the morning and forget about them until I remove them at bedtime.
Thank you all again and I truly recommend Imperial Hearing to anyone who needs help with their hearing.
I thought I would let you know that I am delighted with the Oticon hearing aid. I find I am using it mostly on number 4. Several people have remarked how well I am hearing, which is a great boost!
Very many thanks for all your care and attention.
I am writing to thank you for your kindness and help with my new hearing aids. You are both a credit to your profession and it is refreshing to receive such sincere attention and help from colleagues. In the forty years I worked in the caring profession, I have rarely been the recipient of such care and attention. Would you please convey my thanks to your colleague from GN Resound.
I wish to place on record my appreciation of the attention I have received from you with regard to the faults I have had to my hearing aids. My visits to you have been treated with respect and in a very efficient and friendly manner which makes me feel that my problems, though minor ones, have been taken seriously.
I would also mention that my late mother-in-law was looked after very well for many years by Mr Rees and his father which is surely a good reference for your establishment.
Firstly, the most recent adjustments to my Oticon aids have been very helpful, and the balance between the two is now much improved. Whether the effects are the best that could be achieved, one will never know, but I’m happy to leave them for the time being.
I am pleased to write to tell you that I am now on my third set of hearing aids, over a period approaching 15 years, from Imperial Hearing. Each change has been preceded by and informed discussion about the developments in the technology and the potential benefits to be obtained, and followed by immaculate after-sales service. The personal attention to ensure the physical comfort of the aids, and the technical adjustments to achieve the best hearing results, has been faultless. Without my hearing aids, I am unable to live a full and social life, and whilst price is always a consideration, I consider it to be one of the most cost-effective benefits to my life-style.
I was originally recommended to you by a relative for whom the fitting of hearing aids was a new start to life. As his daughter said at the time – “Welcome back, Daddy!” There could not be a better recommendation for your services.
I would like to express my appreciation to you personally, and all the staff at Imperial Hearing. I have had my Oticon hearing aids for 10 years, and for all this period I have had excellent service in all respects. The relationship I have with all members of staff is most amicable, and everyone from the office to the consultant, has been most helpful.
I am trying to write a few lines to thank you all for the wonderful treatment I have had concerning my hearing aid. I have had so much kindness from all the staff. I just phone the office and I ask if someone can visit and at once I am booked for an appointment on a day convenient to both of us, and again I have kindness and nothing is too much trouble. I just want to thank you all very much.
Just a note to say Thank you for the setting up of the hearing aids. They are a great success and spot on. I was somewhat resigned to a world of confused ‘babble’ – now all is clear!
I am giving Rosemary a replacement for our Golden Anniversary in July, so you will be seeing more of us.