What you can expect

Types of Hearing Loss

At Imperial Hearing, we’re committed to guiding you through this complex
issue and ensuring you enjoy the very best sound possible.

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Do you have hearing loss?

If you have a hearing loss, then it also affects your family and friends. Maybe the loss has been gradual, perhaps a little more sudden. Either way, it’s worth understanding what kind of hearing loss you’re living with. A hearing test can determine this, but meanwhile here are a few of the most common reasons for hearing loss.

Sensorineural
Hearing Loss

This is caused by general wear and tear as we get older, and is apparent in about 1 in 4 adults. It’s caused by damage to the hair cells in the cochlea (inner ear) and tends to affect high-frequency sounds, the beginnings and endings of words, female and children’s speech and certain types of music.

Conductive Hearing Loss

This problem occurs when the inner ear is functioning correctly but the sound has trouble physically getting to it. A perforation could be to blame, or pressure build-up in the middle ear. Sometimes a conductive hearing loss can be repaired with medical intervention, but that depends on the actual cause.

Mixed Hearing Loss

As the name suggests, this is a combination of both Sensorineural and Conductive hearing loss. This type is certainly rarer and can sometimes require further investigation. Whatever the cause of your hearing loss, wearing a correctly prescribed and fitted hearing system can help dramatically.

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See what our customers have to say!

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Kerry Johnson
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Penny was amazing. She sorted my daughter’s ears out in less than 20mins after being at a loose end at the start of the week. I would definitely recommend.
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paul featonby
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Penny is outstanding. She took time to listen to my concerns and explained everything in a clear and reassuring way. The treatment I received was painless, thorough and I left feeling physically better. Truly exceptional service from start to finish.
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Tracy
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First visit to this practice. Both Jeff and Penny were very welcoming,and were polite and friendly to my special needs son.Penny advised on what she would be doing throughout the procedure. Premises were hygienically clean. Highly recommend Penny.
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Natalie
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My son had been struggling with wax build up in his ears, GP’s could only recommend oils, which brought little relief, booked for him to have it removed at imperial hearing, got him in very quickly, Penny saw him today, was incredibly kind and patient with him, took him through every step of the process, i was amazed how relaxed the whole process was for him and my son is very happy with his certificate and sticker. Thank you so much, he's so happy with how much better he can hear now.
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Roger P
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Handy location in central Cheltenham with parking. Appointment process was straightforward and the audiologist was great; listened and asked pertinent questions, gave good explanations and advice.
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Lyn Ellis
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Always very helpful and lots of time for you.
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Harriet
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4 year old had impacted wax which was affecting hearing. Struggling to make any progress via NHS channels and school start looming so booked in. Wax was efficiently removed by Simon who was able to keep 4 year old calm and relaxed during the procedure. Ears now all clear ready to start school. Struggled to find anywhere else that would treat children. Many thanks
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Richard Billingham
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Sorted my problem without any fuss. Quick appointments arranged if necessary.
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Joost Smit
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Went to see Sam for a hearing problem that the NHS have failed to deal with in years. Sam was so knowledgable and helpful that we will be using him going forward and will be recommending him to anyone that needs help

Book a
hearing test

Up to 1 hour of absolute attention by one of the country’s leading Audiologists. A completely painless, full hearing assessment will be completed and your results are shown and explained to you in full.

Find your nearest clinic

If you think you are having problems with your hearing, but you’re not sure if you need a hearing aid, you’ve come to the right place! We offer a no obligation hearing test.

Book for Ear Wax Removal

We will assess each ear and explain to you the options for the most effective ear wax removal process, if wax has been identified. 

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