Our Team

With a firm background in business development and customer services Simon’s passion for audiology and an ambition ‘to make a difference’ buying into Cheltenham and Tewkesbury hearing centres was a natural progression for him.  Simon has an intimate knowledge of living with a hearing loss and understands fully the challenges faced by those who struggle to come to terms with wearing hearing aids for the first time. His own personal experiences give him a wealth of knowledge on all aspects of ear care and hearing aid solutions

Simon lives in the Forest of Dean with his wife and three children although you can usually find him in our Westbury On Trym, Bristol clinic.

Having worked within the audiology industry for over 20 years, all within the private independent sector, Sam has a wealth of knowledge on all aspects of ear care and hearing solutions including clinical care and Ear Health, Tinnitus management and rehabilitation.  Sam also keeps up to date with the continually expanding technologies, how they are best applied and configured ensuring they are bespoke to every patient.

As one of the 2 Directors of Imperial Hearing, Sam has helped steer the company from strength to strength to now being one of the most respected Independent brands in the industry.  He has been individually recognised and nominated for Audiologist of the year and regularly sits on panels for manufacturers and industry bodies, including over 10 years as a council member and former chairman of leading industry group AIHHP (Association of Independent Hearing Healthcare Professionals).

Sam lives in Cheltenham and runs our Head Office Cheltenham clinic.

Having qualified as a hearing aid audiologist in 2015, Mark spent six years providing hearing care services to patients in both domiciliary and clinical environments. He joined Imperial Hearing in 2021 to work as an audiologist in our Verwood and Poole centres.

Mark has a hearing loss and wears hearing aids himself. This enables him to draw upon his personal experiences to reassure his patients, and to assist them with both the emotional and physical aspects of being a hearing aid user.

Quan started in Audiology back in 2017, having qualified with a Distinction in his Audiology Degree from Aston University.

He has extensive experience of working in both the NHS and the private sector, Quan prefers the private sector where each patient can be given the exemplary aftercare they individually need, having the time to be able to help every patient on each step of their hearing journey to get the most out of the latest hearing aid technology.

Outside of work Quan loves paddle boarding and can be seen on most weekends chasing the sun along the river Avon.

Having qualified with a 2:1 in Social Work BSc from the University of Gloucestershire, Chris decided he wanted a change in career but to remain within a care profession. Chris has been able to take the many skills gained during his Social Work degree, and transfer them to his role in the Audiology sector.

Chris is a fully qualified Audiologist who prides himself on the personal care and attention he gives to patients. Chris is based at our clinics in Cheltenham and Tewkesbury. As well as Audiology, Chris is also trained in all things relating to ear wax removal.

Aaron is registered with the Health Care Professionals Council and is a member of the British Society of Audiologists. Achieving a Distinction on his theory and a Merit on the practical qualifications in 2007 via the Hearing Aid Council, he has over 10 years of experience fitting all makes and models of hearing instruments.

Covering the South West, with Clinics at Nuffield Taunton, Nuffield Exeter and Dulverton, Aaron would also be able to see you in the comfort of your home or the newly opened Taunton centre.  All hearing assessments, fittings and wax removal can be done in your choice of locations with complete customer satisfaction our primary goal.  Please give us a call to book an appointment.

Deborah qualified as a hearing aid audiologist and in the removal of wax. Working out of our Leamington clinic, Deborah can also arrange domiciliary visits for patients who are not able to come in to the centres.

Deborah herself has hearing loss and uses hearing aids. This gives her a unique understanding of how patients are feeling and better able to handle any issues that may be encountered during the adjustment to amplification.

After working for a well-known opticians and audiologists, Rosie developed a keen interest in audiology and trained as a hearing care assistant.

After seeing the positive impact ear wax removal has on patients, Rosie continued her development and joined Earwax.co.uk, training as an Ear Wax technician.

Rosie ensures all of our clients are comfortable and informed about their procedure and takes great satisfaction from seeing the instant relief each client has when ear wax is removed.

Penny is a qualified ear wax removal technician following a career of over 30 years in the medical profession.

"As a medical professional it gives me great pleasure to restore a client's hearing and feeling of wellbeing."

Penny is married with two girls and enjoys a love of nature, art and good food

Sarah joins earwax.co.uk having spent two years as a Business Development Manager then progressing onto becoming a Hearing Care Assistant with a large provider.

Sarah is now fully qualified in all things related to Ear Wax Removal and will be running clinics in Droitwich, Birmingham, Wolverhampton and Coventry.

Sarah is passionate about always providing a high quality patient experience and enjoys being able to offer help, advice and support to all her patients.

Heather Bridgen is a qualified ear wax removal technician. Following a career spanning 34 years within hospitals and primary care settings, Heather is taking up residency in our Chipping Sodbury clinic.

Fully qualified in all aspects of ear wax removal, Heather is passionate about giving high quality care and personal service treating the whole person not just the problem at hand.

Heather is married with 2 grown up children. To book an appointment with Heather, get in touch with the team at our Chipping Sodbury centre.

Shaun joined the team in 2021 after working for 12 years in complex health care in the community.

Shaun brings a wealth of experience from all aspects of health care to his work in order to provide the highest quality of individualised care to every patient. Shaun offers ear wax removal treatments to patients across a number of sites including, Chard, Poundbury (Dorchester), Wincanton, and Yeovil.

Cheryl works as a Hearing Care Assistant out of our Poundbury Clinic. Cheryl has been in the industry for over 20 years having previously worked as a Senior Practice Manager in Dorchester. She qualified as a HCA in November 2014 enabling her to test a client’s hearing, fit hearing aids, carry out fine tune/adjustments, take impressions and undertake otoscopy.

Cheryl has always maintained that ‘exceptional’ aftercare is crucial and feels one of the most important roles of her job is her involvement with the client and building a personal rapport with them.

In her spare time, Cheryl enjoys cycling and has two cockapoo’s that keep her busy and fit! She also enjoys baking and has a portfolio of speciality cakes and would love to participate in The Great British Bake Off!’