What to expect
Once you’ve been in contact, here’s what happens.
We understand that hearing loss can be a difficult and worrisome time for individuals and that is why we want to get back to you as soon as possible. Once we’ve heard from you, we will call you back within 1 working day to arrange an appointment at a time that suits you.
Like we’ve said before, we want to get to know as much about you to ensure you receive the correct and most suitable care. Therefore, we will send you a brief questionnaire to allow us to find out a little more about your hearing life. Upon completion, simply bring this along with you to your consultation.
Up to 1 hour of absolute attention by one of the country’s leading Audiologists. A completely painless, full hearing assessment will be completed and your results are shown and explained to you in full.
And then what?
If you decide to go ahead with a trial, your Hearing System will be ready for fitting approximately a week after your assessment.
Although we are sure you’ll be delighted with your new hearing system, we want to ensure that you are getting the most out of it. That is why we offer a 3 week follow up appointment to make any further adjustments you may need or want. We then provide a 6 week follow up as a final structured meeting to make all final adjustments before you are ready to be signed off and start experiencing what the world should really sound like!
Making big decisions about health and finances requires careful consideration, therefore; we offer you a cast iron guarantee – 100% satisfaction or your money back.